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Homelife Technology  |  SKU: HLIDEM-SC001

IDEM Smart Reminder Clock

$1,804.00 INC GST

The IDEM Smart Reminder Clock supports independence at home with clear time display and remote reminders. Send messages, medication prompts and video calls from anywhere using the free companion app.

Product is currently out of stock

This product is currently not in stock but is available to pre-order. Once ordered we will contact you with an approximate delivery date. Please call 0800 31 61 81 for more information.

Easy Returns Policy

Worried an item might not be right? Return your purchase in as new condition within 14 days and we will happily exchange the item or provide a refund for the cost of the item including the original shipping fee. Click here to view all returns information.

Online Delivery Rates

NZ Retail Purchases
$9 NZD flat fee
Free for orders over $500 NZD  

AU Retail Purchases
$30 NZD flat fee

Wholesale Purchases
Shipping will be calculated after your purchase and added to your invoice.

Online Delivery Times

Deliveries placed during the week before 2pm*

New Zealand
Auckland: Usually the next day!
Rest of North Island: 2 days
South Island: Approx 3 - 4 days
Rural deliveries can take 1-2 days in addition to the above

Australia
Approx 10 - 15 days 

*Approximate timeframes given. Please note that for out-of-stock items and orders placed after 2pm or over the weekend, the shipping timeframes above will apply from the day of dispatch from our warehouse.

Click here to view all delivery and shipping information.

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Funding Information

Click below for information on funding for New Zealanders.

Am I Eligible for Funding?
Self Funding

Description

The IDEM Smart Reminder Clock is designed to support people living at home with cognitive decline, while keeping families connected. With a large 10.1 inch touchscreen and easy remote management through the Idem Companion App, carers can send reminders, messages, notes and events from anywhere in the world.

This thoughtfully designed clock clearly displays the time, date, day of the week and time of day, helping users stay oriented and independent. Caregivers can manage everything in real time, including medication reminders, digital post it notes, appointments and even video calls.

Key Features

  • 10.1 inch touchscreen display, 1280 x 800 px
  • Clear time, date, day and time of day display
  • Remote management via free Idem Companion App
  • Send medication reminders, notes, messages and events
  • Read out loud reminders with read receipts
  • Caregiver initiated video calling, subscription required
  • Multi user access for family and carers
  • WiFi connectivity with optional 4G LTE, subscription required
  • Up to 8 hours battery backup with power loss notifications
  • AU/NZ power adapter and stand included

Reminders, Notes, Messages and Events

Reminders
Send scheduled reminders with photos. Messages can be read out loud and read receipts are sent back to the app.

Notes
Create digital post it notes with scheduled appearance and disappearance times, plus automatic reoccurrence if required.

Messages
Send messages of love and support instantly or schedule them for later. Users can tap read and carers receive confirmation.

Events
Add appointments and outings with start and end times, reoccurrence settings and pre notifications such as reminders to get ready.

Video Calling
Caregiver initiated video calls with a simple answer or decline screen and remote volume control. Subscription required.

Connectivity Options

Connect via WiFi or optional 4G LTE if WiFi is not available. The SIM card is included and can be activated during setup if required.

4G subscription: $14.95 per month.
Video calling subscription: $19.95 per month or $119.70 per year.

Included Items

• IDEM Smart Reminder Clock
• Wooden stand
• USB C charging cable
• AU/NZ power adapter
• Quick starter guide
• Lifetime access to Idem Companion App

Specifications

Display Screen Size 10.1" touchscreen display; 1280 x 800 px
Languages English, Cantonese (traditional Chinese), Mandarin (simplified Chinese), French, Spanish, Portuguese, Italian, German, Dutch, Greek, Arabic, Vietnamese, Filipino.
Total Product Dimensions 16 cm x 24 cm
Warranty 12 Months

FAQ's

How does the Idem clock help people living with dementia?

The Idem clock provides clear, easy-to-read displays of time, date, day of the week, and moment of the day, offering reliable information to individuals living with dementia. Caregivers can send reminders, notes, and messages in real time through the Idem Companion App, making it easier to manage daily routines.

Is the Idem Smart Clock suitable for my loved one?

The Idem Smart Clock is suitable for someone who:

Memory: Has occasional forgetfulness or trouble recalling the current time or date.

Orientation: May experience confusion about daily events or appointments.

Routine: Requires reminders for medications or appointments.

Assistance: Benefits from assistance in organising daily tasks via remote communication.

Can caregivers manage the clock remotely?

Yes, caregivers can manage the clock’s settings, reminders, events, messages, and notes through the free Idem Companion App, accessible on smartphones and tablets. This allows for real-time updates and control over the displayed information.

Is the clock suitable for individuals with sensory disorders?

Yes, the Idem clock is designed to assist individuals with sensory impairments.

Its large, clear display makes it easier for those with visual impairments to read the time, date, and reminders. Different volume levels are available, including a maximum setting that is suited for individuals with hearing impairments. Additionally, the clock can read messages out loud, enhancing its usability for people with limited vision or other sensory difficulties.

How many people can access the app to manage the clock?

Multiple users can access the app, allowing for coordinated caregiving efforts. There is no limit to the number of caregivers who can manage and send reminders or messages through the app. However, we recommend designating one person as the primary caregiver to ensure consistent communication and management.

What languages are supported by the Idem Clock and Idem Companion app?

Language Options for Display
The Idem Smart Calendar Clock display and read out loud feature are available in English, Spanish, Italian, Arabic, and French. However, the personalised communications (messages, notes…) can be in any language, you can even use emojis!

App and Settings Management 
Please note that the mobile app and settings management on the clock are currently available only in English and French.

Resources

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Allied Medical went above and beyond to ensure my order was ready to go, within very short notice. It was a full team effort, with some members demonstrating the products and others assembling the products for me. Thank you Allied Medical!

Karen Jack

CBM-NZ

Great customer service. Quotes are sent out quickly. Great products :-). Kelly and Katrina know me well enough and don't hassle me about my lengthy trials. Tim is an amazing tech and makes really good rapport with clients.

Tess Wallis

Wheelchair & Seating Therapist

Excellent - got everything sorted with one phone call that was answered quickly and by a real person.  Much appreciated.

Donna O'Sullivan

Occupational Therapist

Very informative, helpful and speedy.

Karen Loo

Good customer service and a polite manner. Quote was received within 30mins . Great work.

Vince Headifen

Best customer service from Grant Heatherington. Thank you Team.

Chris Giles

I completed a wheelchair trail with Chris. He's easy to communicate with, quick to respond to calls and emails. He was knowledgeable about products, able to complete alterations on site, empathetic & engaging. Fantastic service.

Alex Thorpe

Occupational Therapist

Very thrilled with the service and also the prompt delivery of the item I purchased. I would highly recommend this company.

Doreen and Alec Olsen

Online Customer

Jill was fantastic with my client and her mum. She gave us good information and suggestions for moving forwards.

Lucie Hartfield

Occupational Therapist

Very quick to reply to my questions.

Diane Taylor

Online Customer

Thank you for your prompt delivery. Very satisfied with the item I ordered. 

Marj Jones

Online Customer

Great service and prompt replies from Kat to emails. Love working with the team.

Briar Day

Occupational Therapist

Went above and beyond when an item I required was not available. 

Fiona Cook

IDEM Smart Reminder Clock
Homelife Technology

IDEM Smart Reminder Clock

$1,804.00 INC GST

The IDEM Smart Reminder Clock is designed to support people living at home with cognitive decline, while keeping families connected. With a large 10.1 inch touchscreen and easy remote management through the Idem Companion App, carers can send reminders, messages, notes and events from anywhere in the world.

This thoughtfully designed clock clearly displays the time, date, day of the week and time of day, helping users stay oriented and independent. Caregivers can manage everything in real time, including medication reminders, digital post it notes, appointments and even video calls.

Key Features

  • 10.1 inch touchscreen display, 1280 x 800 px
  • Clear time, date, day and time of day display
  • Remote management via free Idem Companion App
  • Send medication reminders, notes, messages and events
  • Read out loud reminders with read receipts
  • Caregiver initiated video calling, subscription required
  • Multi user access for family and carers
  • WiFi connectivity with optional 4G LTE, subscription required
  • Up to 8 hours battery backup with power loss notifications
  • AU/NZ power adapter and stand included

Reminders, Notes, Messages and Events

Reminders
Send scheduled reminders with photos. Messages can be read out loud and read receipts are sent back to the app.

Notes
Create digital post it notes with scheduled appearance and disappearance times, plus automatic reoccurrence if required.

Messages
Send messages of love and support instantly or schedule them for later. Users can tap read and carers receive confirmation.

Events
Add appointments and outings with start and end times, reoccurrence settings and pre notifications such as reminders to get ready.

Video Calling
Caregiver initiated video calls with a simple answer or decline screen and remote volume control. Subscription required.

Connectivity Options

Connect via WiFi or optional 4G LTE if WiFi is not available. The SIM card is included and can be activated during setup if required.

4G subscription: $14.95 per month.
Video calling subscription: $19.95 per month or $119.70 per year.

Included Items

• IDEM Smart Reminder Clock
• Wooden stand
• USB C charging cable
• AU/NZ power adapter
• Quick starter guide
• Lifetime access to Idem Companion App

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